GameStop's CEO says platform holders can't push them out

:ORLY:

Quote :

Publishers have been fighting a war against used game sales forever. This confuses some consumers as the largest seller of used games is GameStop, a retailer publishers continue give exclusive content and deals to. GameStop CEO J. Paul Raines told Vox Games that it isn't in a publisher's best interests to shut out the retailer.

"Platform owners could have cut us off a long time ago, but what happens is that GameStop has a relationship with the customer deep and sticky enough that it isn't in their best interests to do so," said Raines.

Currently, GameStop offers numerous ways to access digital content: streaming PC and console games with Spawn Labs, Flash-based browser titles with Kongregate, and PC digital download with Impulse. While GameStop is keen on keeping up with digital content sales, Raines believes that platform holders can't completely move away from the retailer without losing customers.

"Everyone thinks consumers are binary, all physical or all digital, but most are hybrids," he said. "You can't be in the business of trying to protect yourself only through technology, you've got to make less friction for the consumer."

http://www.gamesindustry.biz/articles/2012-03-03-gamestops-ceo-says-platform-holders-cant-push-them-out

Sooner or later, GameStop will go down.

If Gamestop goes down, people lose jobs.

Welcome to the real world. No matter how much you hate certain companies it's probably best they're still around for the sake of the economy.

The_Biotic_God wrote:

If Gamestop goes down, people lose jobs.

Welcome to the real world. No matter how much you hate certain companies it's probably best they're still around for the sake of the economy.

This!
Although I would like more big competition for them (Play N' Trade, step yo game up! ).

I think the hate on gamestop is pretty dumb.

Teckno wrote:

I think the hate on gamestop is pretty dumb.

When you get ripped-off from them more than once, how can you not?

Mecha wrote:

Teckno wrote:

I think the hate on gamestop is pretty dumb.

When you get ripped-off from them more than once, how can you not?

Or get annoyed with dumb promotions and offers at the register when you just want to buy a damn game.

Every time I make a purchase at Game Stop, they always tell me to go to Gamestop.com and fill out a survey on how well the service was. I usually give them bad marks.

Gamestop employees get paid on commission, there's a reason they ask if you want to preorder a game or buy it used, they're not purposely trying to be annoying.